Diverse group of people stand together and illustrate the different target audiences for your business

Your Business Might Be Targeting the Wrong Audience

By: Ryan Philips

Choosing the right target audience is crucial for any business. It ensures that your marketing efforts are focused on the right people and that you’re able to effectively communicate your value proposition to potential customers in a meaningful way. But with so many factors to consider, it can be difficult to know how to define the right target audience for your unique business in the first place. Here are some steps to help you paint a picture of your perfect customer.

Identify your product or service.

The first step in choosing a target audience is to identify what you’re offering. What problem does your product or service solve? What are its unique features and benefits? Understanding these aspects of your business will help you determine who your potential customers are.

For instance, if you sell shovels, gardeners might be a sensible target market for you. But so might homeowners, or sanitation workers, or folks in the construction industry. Even grave diggers! What kind of shovel are you selling and who might benefit the most from its unique features?

Define your unique value proposition

Your unique value proposition is what sets you apart from your competitors. It’s what makes your product or service unique and valuable to your target audience. Defining your unique value proposition will help you understand what motivates your potential customers and how to effectively communicate your message to them.

Of course, to know what makes you better requires knowing about your competitors. Do some research! Analyzing your competitors can help you identify gaps in the market and areas where you can differentiate yourself. Look at their target audience, marketing strategies, and unique value propositions to see how you can position your business to stand out.

Analyze your current customer base.

Look at your current customer base to identify patterns and commonalities. What are the demographics of your current customers? What motivates them to purchase your product or service? How do they interact with your brand? This information can help you identify who your target audience should be.

It’s sometimes helpful to start imaging the ideal customer. Is it a man or a woman, young or old? What kind of education do they have, where do they live, and what are their hobbies? Conducting market research can provide these valuable insights into your target audience. You can use surveys, focus groups, and other research methods to gather information about your potential customers, such as their age, gender, income, education level, interests, and purchasing behavior.

This information can help you create a detailed customer profile that you can use to guide your marketing efforts. By creating this portrait of the ideal customer, you can tailor your messaging to exactly what that imagined person would want.

Choose your target audience – then test and adjust.

Based on the information you’ve gathered, it’s now time to define your target audience. Your target audience should be a specific group of people who are most likely to be interested in and benefit from your product or service. This could be based on demographics, interests, behaviors, or other factors. Be as specific as possible when defining your target audience so that you can create targeted marketing campaigns that resonate with them.

Once you’ve identified your target audience, test your marketing campaigns to see how they perform. Monitor metrics such as click-through rates, conversion rates, and customer feedback to see how effective your campaigns are. Use this information to adjust your strategy as needed and to continuously refine your target audience.

If at any time you could use some extra help in defining your company’s target audience, just ask us at Propel! Our strategists are brilliant at analyzing the market and positioning businesses to meet their publics. Don’t wait to get started. You don’t want your ideal customer to pass you by!