Two colleagues shake hands as the company announces a new employee hire

When to Hire vs. Outsource

By: Zara Haddad

As a business grows, it becomes increasingly difficult for the owner or a small team to handle all the tasks necessary to run the business. One question that often arises in this situation is whether to hire employees or outsource tasks to third-party vendors. There are pros and cons to both growth strategies, and the decision ultimately depends on the specific needs and circumstances of the business.


How do you know when to hire new employees?

Hiring employees has its advantages. For one, employees are dedicated to the company and are more likely to be invested in its success. They also have a deeper understanding of the company’s culture and goals, and can help shape and drive the company’s vision. Furthermore, employees can work more closely with each other, leading to better collaboration and communication.

However, hiring employees also comes with its own set of challenges. For one, it can be expensive to recruit, train, and retain employees. Businesses must also provide employee benefits such as health insurance, retirement plans, and paid time off. Additionally, employees may not have the specialized skills required for certain tasks, and it may take time to develop those skills in-house.


When should you outsource instead?

Outsourcing, on the other hand, allows businesses to access specialized skills and expertise without having to hire full-time employees. It can also be more cost-effective in the short-term, as businesses only pay for the specific services they need. Furthermore, outsourcing allows businesses to focus on their core competencies and delegate non-core tasks to third-party vendors.

Of course, outsourcing has drawbacks, too. For one, it can be difficult to find a reliable vendor that provides high-quality services at a reasonable price. Outsourcing can also lead to communication and coordination issues, as vendors may not have the same level of investment in the company’s success. Additionally, outsourcing can lead to a loss of control over certain business functions.


It’s up to you.

So when should a business hire employees and when should it outsource? The decision ultimately depends on the specific needs and circumstances of the business. If the business requires specialized skills and expertise that cannot be found in-house, outsourcing may be the best option. On the other hand, if the business needs employees who are deeply invested in the company’s success and can work closely with each other, hiring employees may be the better choice.

Ultimately, the decision of whether to hire or outsource should be made with careful consideration of the business’s needs, resources, and goals. By weighing the pros and cons of each option, businesses can determine which approach is best for their unique situation.